Privacy Policy

We collect only the information needed to respond to your property enquiries and improve our services:

• Contact details you submit — name, phone number, email, and message via our enquiry and contact forms.
• Property preferences — budget, location, property type, and requirements you share with us.
• Technical data — IP address, browser type, device, and pages visited, collected automatically through analytics.

• To respond to enquiries and provide buying, selling, renting, and consultancy assistance.
• To arrange property visits and share relevant listings.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory obligations.

Our website uses cookies and similar technologies to remember your preferences (such as light/dark theme), understand how visitors use the site, and measure the performance of our advertising. You can control cookies through your browser settings. See our Cookie Policy for details.

We use trusted third-party tools that may set cookies and process limited data on our behalf:

• Google Analytics — to understand website traffic and usage patterns in aggregate.
• Google Ads — to measure the effectiveness of our advertising and reach relevant audiences.
• Meta Pixel — to measure and optimise our Facebook and Instagram campaigns.

These providers process data under their own privacy policies. You can opt out of Google Analytics using the Google Analytics Opt-out Add-on, and manage ad personalisation in your Google and Meta account settings.

We do not sell your personal information. We share it only with property owners, developers, or service partners strictly as needed to progress a transaction you have requested, and with service providers (hosting, analytics) who process data on our behalf. We may disclose information where required by law.

We retain enquiry and contact information only for as long as necessary to serve your request and to meet legal or record-keeping obligations, after which it is securely deleted or anonymised.

You may request to access, correct, or delete the personal information we hold about you, and withdraw consent for marketing communications at any time. To exercise these rights, contact us at propertiespucca@gmail.com.

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our website is served over HTTPS. No method of transmission over the internet is fully secure, but we work to protect your information.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated revision date.